Job Description:
We’re seeking a friendly and proactive Customer Support Executive to handle customer queries and ensure a smooth experience across all our platforms.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat
- Resolve issues promptly and professionally
- Maintain accurate records of interactions
- Collaborate with internal teams to improve customer experience
Requirements:
- Excellent communication and problem-solving skills
- Basic computer knowledge and ability to multitask
- Previous customer service experience is a plus
- Fluent in English and Urdu